Water-Sewer Billing

  • Water Clerk:
  • Billie C. Cooke

    419-639-2123 (Option #2)
    419-455-6191 (Fax)

  • Billing Office:
  • 120 Catherine Street, Green Springs, OH 44836
  • Tuesday: 9:00 am - 4:00 pm
  • Thursday: 9:00 am - 4:00 pm
  • Payment Options:
  • Payment can be made four ways:
  • 1) At the Green Springs Municipal Building, located at 120 Catherine Street, Green Springs, OH on Tuesdays and Thursdays between 9:00 a.m. – 4:00 p.m.
  • 2) There is a locked payment drop box available at all times, located in front of the Municipal Building between the fire bay doors.
  • 3) Automatic deduction from your checking or savings account is an option. Please stop in the village office on Tuesday or Thursday between 9:00 a.m.-4:00 p.m. to sign up for this service. You may print off the Automatic bill payment form from this website.
  • 4) Payment can be mailed to: Green Springs Waterworks, P.O. Box 536, Green Springs, OH 44836.
  • Payment can be made by check, money order or cash. We do not accept debit or credit card payments.
  • Billing Information:
    Wa1 - Water usage for the month
    SW1 - Sewer Fee (Based on water usage)
    SDR - Sewer Debt Reduction Fee
    SBR - Sewer Base Rate Fee
    WBR - Water Base Rate Fee
  • Water meters are read and accounts are billed monthly, with payment due on the 17th of each month. If we are unable to access your meter for a current reading, a reading postcard will be left at your home. Please complete and return this information in a timely manner to avoid the need to estimate your bill. Information can be mailed, or submitted via email to the Water Clerk at the email address provided above.

    Previous balances are due immediately. A 10% penalty will be added ON the 2nd business day after the 17th due date.

    If delinquent balance reaches $200.00 or the account is two months past due, water will be shut off and not restored until payment in full is received. Delinquent balances are subject to transfer to tax duplicate.

    To avoid shut off, payment must be received in FULL. There is a $50.00 re-connect fee during normal working hours and a $150.00 re-connect fee after normal working hours.

  • Utility Application:
  • For informational purposes only. Applicants must come to the Waterworks office to complete the form and pay the required deposit.
  • Utility Application

    Water Department Service Application Form

    Water Policies

    Village of Green Springs Water Policies

  • Deposit Required:
  • All new water/sewer accounts must pay a $100.00 deposit when signing up for service. This deposit will be returned, or credited toward any outstanding balance, when service is cancelled. Proof of identification must be provided when signing up for service.
  • Automatic Bill Payments:
  • Water and Sewer customers can now pay water and sewer bills using automatic bill paying from their checking or savings account. To apply for this service, print off the Automatic Debit Authorization form listed below and return the completed form to the Green Springs Waterworks Billing Office.
  • Automatic Debit Authorization

    Return completed form to the Waterworks Billing Office

  • Water Rates:
  • Rate Sheets are on file in the office of the Water Clerk. If you think your bill contains an error, please call the Water Department on Tuesday or Thursday between 9:00 a.m.-4:00 p.m.
  • Address Changes:
  • All address changes and billing inquiries should be directed to the Water-Sewer Clerk at 419-639-2123. Choose option 2.
  • Maintenance Staff Hours:
  • Emergencies Only: 419-603-8150
  • Monday - Friday: 7:00 am - 3:30 pm
  • Consumer Confidence Reports:
  • 2020 Report

    2020 Consumer Confidence Report